Posted on Thursday 31 August 2006
Another day, another post about Tokyopop. Reading Dirk Deppey’s overview of the “website exclusive” blogswarm:
The majority of Direct-Market retailers don’t care because the majority of Direct-Market retailers don’t sell the stuff to begin with. One has to tread carefully around retailers who do stock non-superhero comics in quantity when making arguments like this, of course, but the fact remains that such retailers aren’t by and of themselves a big enough segment of the manga pie to be courted with the same courteousness and consideration as, say, Barnes and Nobles’ book buyer. And make no mistake: If these books were selling well at major chain bookstores, we wouldn’t be talking about this right now. If Tokyopop thought about the Direct Market at all, their concerns were likely as not squashed the first time someone in the accounting department asked, “Direct what?“
And the argument, expressed by multiple retailers, that Tokyopop has fiendishly used them as a place to develop fanbases for titles before pulling them to reap the poor, downtrodden comics-shop owner’s hard work and leave nothing behind simply doesn’t hold water on the face of it. It’s not like we’re talking about Fruits Basket, here. I have no doubt that Christopher Butcher has managed to make the thoroughly absorbing thriller Dragon Head into The Beguiling’s bestselling manga title, but how many stores have a retailer as knowledgable, passionate and persuasive as Butcher working for them, pointing customers toward the quality titles and steering them carefully around gratuitous crap like DearS? All things considered, you wouldn’t have a difficult time persuading me that Dragon Head is losing money under the current system, and shuffling the deck therefore seems somewhat reasonable, at least on the face of it.
I agree with Deppey that this was likely what went through the minds behind this decision — that’s what frustrates me and reminds me of the big two. A lot of what Marvel and DC choices that frustrate me seem to picked the option that will move the needle the most, even if that’s bad in the long term. For example, promotion budgets tend to focus on titles that will sell well anyway because money spent towards bumping a title that sells 100,000 copies by 10% has a better payoff than spending the same funds towards getting a 10% bump on a title that would sell 20,000 copies on its own. The side effect of this is that the title that doesn’t get much marketing is seen as a sure-fire cancellation, which causes sales numbers that justify a swift cancellation and leaves comic readers even more jaded the next time a title with limited appeal and minimal marketing appears. Eventually, only established franchises can succeed and investment analysts are sounding alarms that you haven’t succeeded in developing a new property in decades.
Similarly, for Tokyopop, the best bang for their buck probably does lie in deserting the Direct Market retailers who might’ve supported the website exclusive titles… in the short term, at least. Long term, they’ve courted plenty of ill will with retailers and readers feeling distrustful of the publisher at a time when there are plenty of alternative options (Tokyopop’s competition).
It’s frustrating that Tokyopop showed so much vision when they became big, the steps they took that helped manga boom in sales the way they did was very smartly done. Since then, however, they’ve made infuriating mistakes like flooding titles on the market, letting the debate over OEL manga overshadow their OEL titles and a website revamp that initially made it easier to find fanart than Tokyopop’s product. Add the online exclusives and the digest size, $9.99 price point, unflipped layouts and “100% Authentic Manga” sound more like pleasant accidents than vision.
I agree that the online exclusives make it look like Tokyopop is facing some major financial pressure, but some anecdotes that have come up in the current blogswarm leave me wondering how much savings there could be found by adapting their operations — if popular and current titles are out of print, for example, shouldn’t there be a priority to find the fund for another printing, even if it means delaying an upcoming release? Could sales on the smaller titles be increased with better communication (like writing solicitation copy for Previews), marketing initiatives that don’t rely on creating a new tech toy for Tokyopop (that’s untested in its effectiveness) or even publishing fewer titles that get more attention from marketing?
Of course, it’s all easy to point out Tokyopop’s mistakes from a distance when one has no financial state in the company. Still, Tokyopop frustrates me as a customer because they seem to be making the kinds of mistakes I hoped were the realm of DC and Marvel… headaches I’d like to think I leave behind when I purchase manga.









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